This Privacy Policy explains what information is collected when you visit bharatpannu.com (the “Site”), how that information is used, who it is shared with, and the choices you have. The Site is operated by Lt Col Bharat Pannu (“we”, “us”). By using the Site, you agree to the practices described here.
On this page
1. Information We Collect
Information you provide to us. When you get in touch through the Site, you may share personal details such as your name, email address, and any message or information you choose to include. Specifically:
- Contact form — the contact form is processed by a third-party service, FormSubmit, which forwards your submission to our email inbox.
- Coaching enquiry / consultation request — this is a Google Form. Any details you enter are collected and stored through Google Forms and shared with us.
- Direct email — if you email us (for example at contact@bharatpannu.com or coaching@bharatpannu.com), we receive whatever information you include in your message.
Information collected automatically. Like most websites, we collect certain technical information automatically when you visit, including your approximate location, IP address, device and browser type, pages viewed, referring pages, and the dates and times of your visit. This is collected primarily through Google Analytics and standard server logs.
2. How We Use Information
We use the information described above to:
- respond to your enquiries and communicate with you;
- provide, discuss and administer coaching where you have requested it;
- understand how the Site is used and improve its content and performance;
- maintain the security and proper functioning of the Site.
We do not sell your personal information, and we do not use it for automated decision-making that produces legal or similarly significant effects.
3. Cookies & Analytics
The Site uses Google Analytics, a web-analytics service provided by Google, to understand visitor activity. Google Analytics uses cookies and similar technologies to collect usage data as described above. This information helps us see which pages are popular and how visitors find the Site.
You can control or delete cookies through your browser settings, and you can opt out of Google Analytics across all websites by installing Google’s Analytics Opt-out Browser Add-on. For more on how Google uses data, see Google’s Privacy Policy.
4. Third-Party Services
To run the Site and its features, we rely on the following third-party services, each of which may process limited data in accordance with its own privacy policy:
- Google Analytics — website analytics.
- Google Forms — processes coaching enquiry / consultation submissions.
- FormSubmit — processes and forwards contact-form submissions.
- Google Fonts — delivers the typefaces used on the Site.
- YouTube (privacy-enhanced embeds) and Spotify — embedded videos and podcasts on the Videos page; these players may set their own cookies when you interact with them.
We do not control, and are not responsible for, the data practices of these third parties.
5. How Information Is Shared
We share personal information only as needed to operate the Site and respond to you — for example, with the service providers listed above who process form submissions or analytics on our behalf. We may also disclose information if required to do so by law. We do not sell or rent your personal information to anyone.
6. Data Retention
We keep enquiry and contact information only for as long as reasonably necessary to respond to you, to provide any coaching you request, and to keep our own records. Analytics data is retained according to the settings and defaults of Google Analytics.
7. Your Rights & Choices
You may request to access, correct, or delete the personal information you have shared with us by contacting us at contact@bharatpannu.com. Depending on where you live, you may have additional rights under applicable data-protection laws, and we will honour valid requests to the extent required by law.
8. Children’s Privacy
The Site is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to remove it.
9. External Links
The Site contains links to external websites and social-media profiles that we do not operate. This Privacy Policy applies only to this Site; we are not responsible for the privacy practices or content of any linked site.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at contact@bharatpannu.com.